Liquid Web Hosting Reviews

Liquid Web Hosting Reviews

5-star

84%


4-star

4%


3-star

<
1%


2-star

two%


1-star

nine%

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I capeesh all the help and…

I capeesh all the assistance and assistance nosotros where given and the responsive time frame, as I know what we where working with winacme is technically not supported but as these are newish servers and we didn’t accept to get though this before and it only happening on the one sever its questionable to what root cause of the consequence just wish there where some guides from liquid web outlining the fashion to fix the issue non some google manufactures though getting it fixed was the priority

Engagement of feel
:

October 21, 2022

Reply from Liquid Web Inc.

Thank you for taking the fourth dimension to go out a review. We appreciate your comment about documentation and nosotros will get with our Content team and see what we can do. Have a groovy 24-hour interval!


Marsha was an asset to our team equally we…

Marsha was an asset to our team equally nosotros were working through an outage. She stayed on the line as long every bit it took to get all of our web servers back in the load balancer.

She really went above and across. This was a 24-hour interval that I was really glad to exist partnered with Liquidweb

Appointment of experience
:

October 19, 2022

Reply from Liquid Web Inc.

We’re then happy that Marsha was able to assist you! She’due south pretty awesome, right? Thanks for leaving your review, Eli. Have a bully day!


Issues resolved

Tech rep was able to solve the issue… Fifty-fifty improve, he took the time to explain the malware issue every bit they pertain to WP..

Solutions and improvements were presented… I want to thank the rep once again for the time and detailed assist

Appointment of experience
:

Oct 19, 2022

Reply from Liquid Spider web Inc.

Thanks for letting the states know about your great experience, Frank! We would similar to give some kudos to the person you interacted with, then would you heed updating your review with their first name? Cheers!


Support is actually going downwards…

MISTAKE, I missed the email they sent me.

They used to be one of the all-time companies when it comes to back up but more and more corners seem to be cut. First they off-shored their support and now its get an attempt to close your ticket as fast as possible without helping your solve the problem.

Appointment of experience
:

Oct 10, 2022

Answer from Liquid Spider web Inc.

Thanks for confirming you received aid! We’re happy to help! Never hesitate to reach out.


They go above and beyond to solve your…

They go in a higher place and beyond to solve your issues, fifty-fifty with non hosting related technical problems.

Date of experience
:

October 20, 2022

Reply from Liquid Web Inc.

We’re happy to help! Thanks for leaving a review!


I could not have made this migration to…

I could not have fabricated this migration to a new server without the swell help and attention to the details provided past the LiquidWeb squad. Thank you guys!

Appointment of experience
:

Oct fourteen, 2022

Reply from Liquid Spider web Inc.

We’re happy to assist yous go to your new server, Randy! Accept a great mean solar day!


Best Support on the Planet!

The support team at that place is and then knowledgeable and helpful, especially Adam Shedd. We take been having issues popping upwardly and he not just found the root crusade, but also suggested things that would aid prevent the outcome in the time to come. VERY fast and courteous support!!!! Thank YOU. Liquid Web support ROCKS!

Appointment of experience
:

October 07, 2022

Reply from Liquid Web Inc.

Give thanks you for your kind words nearly Adam and your experience! We’ll exist sharing them with him and the team. Take a great day!


Excellent Tech support

The tech support and follow up of the Liquid web team. Smashing service.

Date of experience
:

October 21, 2022


Outstanding Service!

The representative who helped me was outstanding. She was knowledgeable, patient, and persistent. She worked diligently to help me solve a trouble related to PHP upgrades. She also helped me solve disk space issues on my extra driver related to backups. I can’t recommend her highly enough. I would give her 10 stars if I could. She is a real asset to Liquid Web’s squad!

Date of feel
:

October 04, 2022

Respond from Liquid Web Inc.



Nosotros were able to locate your business relationship, and it looks like Liz assisted with this upshot. She’ll exist happy to hear your kind words when we pass them along. Take a keen twenty-four hours!


Taking the initiative to improve my experience.

I asked a tangential, exploratory question and support took the brawl and ran with it, substantially improving my state of affairs and going well beyond my request or expectatoins.

Date of experience
:

Oct 08, 2022

Respond from Liquid Web Inc.

We’re always looking to make the lives of our customers better, Paul! Glad nosotros were able to practice that for yous. Accept a not bad day!


We needed aid determining why we had…

We needed help determining why we had and then many inodes ‘filling up’ our server/account, and Aaron D. was super helpful – really appreciate it!

Date of experience
:

October 11, 2022

Answer from Liquid Web Inc.

Nosotros’re happy that Aaron was able to aid you! He’ll be glad to hear almost your praise. Have a neat day!


Higher up and Beyond!

Liquid Web support staff e’er go above and beyond. I take tremendous peace of mind knowing they volition e’er be there for me. Whenever I accept an outcome with my website, they are e’er willing to help. Excellent visitor!

Date of experience
:

October 04, 2022

Reply from Liquid Spider web Inc.

Thanks, Kim! We’re ever hither for you!


Quick and efficient help

The back up we receive from the heroic team is e’er prompt and helpful, we recently ordered a new physical server on their hosting network and everything was promptly provisioned equally requested.

Engagement of experience
:

October 04, 2022

Reply from Liquid Spider web Inc.

We’re glad y’all’re upwardly and running without any issue, Juan! Don’t hesitate to reach out if yous accept whatever concerns.


Many thanks to Kristen who went out of…

Many thanks to Kristen who went out of her way to help me fix up the server I purchased due to unexpected growth. Liquid Spider web is truly a business concern that grows with y’all. Actually pleased so far!

Date of feel
:

October 04, 2022

Reply from Liquid Web Inc.

Cheers for leaving a review! We’ll allow Kristen know you were happy with her assistance. Have a smashing day!


This review is of Scott Bixby

This review is of Scott Bixby – Not LiquidWeb.
Due to a NUMBER of screw ups by LW, I needed assistance and help from someone who actually cared nigh helping me and following up with me to ensure I was satisfied and THAT was Scott Bixby. His level of service is the BEST I take ever experienced in my 30+ years in business concern. He saved LW our business. If not for him, I’d be with AWS today! From 1-x, I’d requite him a 100!!! His attention to detail, he listened, he explained in laymen’due south terms, and he followed upwardly!

Appointment of feel
:

September 23, 2022

Reply from Liquid Web Inc.

Hi Shelley! Give thanks you for taking the time to exit some kind words about your experience with Scott, which will definitely be shared.

Nosotros are concerned nigh the screw ups you mentioned and would similar to become those addressed for you. Tin you send an email to helpfulhumans@liquidweb.com and include the ticket ID(s) of any bug that were handled unsatisfactorily?


Evaluating the operation

I am very pleased to bargain with them for more 12 years, during these years when my concern scope expanded, I did not think of dealing with others because of:
* All their services match what I aspire to get in my field of piece of work.
* The continuous update that the visitor does on all its services e’er.
*The almost important matter is the splendid 24/7 technical support that I become when dealing with them.

Date of experience
:

October 01, 2021

Reply from Liquid Web Inc.

Thank yous for existence with us for over a decade, Nasseer! That’s awesome! We are always hither to assistance you lot whenever you need it so don’t ever hesitate to reach out. Take a great twenty-four hour period!


LiquidWeb back up has my back to resolve anything

Whatsoever chaos and troubles happen when acquiring a new client’s website, I know that LiquidWeb support has my back to resolve anything. Thank you.

Date of feel
:

October 07, 2022

Respond from Liquid Spider web Inc.

We got you! Never hesitate to achieve out. Have a corking mean solar day!


LIQUIDWEB VPS Toll POINT ONLY

This is strictly about toll for a VPS by Liquidweb.
I started with a 2GB / 40 GB SSD / 10 TB BW / Windows

1st Month was $85 with one backup 1 Paradigm

2nd Month No thing how small my 3 page wordpress website was, I was pushed to 4GB RAM
2nd Month $105

Then Pushed to four CORES
3rd Month $175

4th Month Forced to latest WP and PHP, if not Accuse you for sometime version software.

In 6 Months a few backups and 1 image, I am now at $275 for a VPS Expert Luck!

Date of experience
:

September 22, 2022

Reply from Liquid Spider web Inc.

Hi John! Cheers for reaching out. We understand cost is a big factor in hosting for everyone. Could you electronic mail helpfulhumans@liquidweb.com with your business relationship ID and/or ticket ID regarding the issues you lot’re experiencing so that they can be investigated?


Respond from Liquid Web Inc.

Thank you for the review! If there is anything we can work on to make that 4-star increase to 5, please send us an electronic mail to helpfulhumans@liquidweb.com with any pertinent details.


We had an SSL expiration timeline…

Nosotros had an SSL expiration timeline approaching and had a Liquidweb expert find a missing metatag that had to be re-established for the site… Easy gear up when you lot know what yous’re doing AND these guys were neat!!

Date of feel
:

September 27, 2022

Reply from Liquid Web Inc.

Nosotros were glad to help you out, Ron! Have a keen 24-hour interval!

Liquid Web Hosting Reviews

Source: https://www.trustpilot.com/review/liquidweb.com

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