Host Merchant Services Reviews

Host Merchant Services Reviews

Host Merchant Services Review: Fees, Complaints & Lawsuits


Agree with our rating?

Tell us most your experience with Host Merchant Services in the comment section below.

Before Y’all Switch Processors, Observe Out How Other Businesses Got Fee Refunds From Their Current Processor.

Payment Processing for a Wide Range of Business Types

Host Merchant Services is a Newark, Delaware-based merchant business relationship provider that serves a diversity of business concern types.
Company founder and CEO Lou Honick
got his start in the web hosting manufacture by launching, owning, and operating HostMySite.com from 1997 until its acquisition by a individual equity house in 2008. Ane year later, he founded Host Merchant Services, which
has become one of the top-rated merchant services providers on CPO.

Host Merchant Services Payment Processing

Host Merchant Services processes all major debit and credit cards for nigh business organisation types. Their services include: EMV card readers and swipers, POS solutions (from Clover, Vital POS, and SwipeSimple), mobile solutions, access to payment gateways and virtual terminals, other eastward-commerce solutions, greenbacks discounts, EBT processing, gift and loyalty programs, and cash advances.

Host Merchant Services Location & Buying

Host Merchant Services is a registered ISO/MSP of Wells Fargo Banking concern, Northward.A., Walnut Creek, California. Host Merchant Services is headquartered at 250 Corporate Blvd., Suite 50, Newark, Delaware 19702, and they list a second function at 10661 Airport-Pulling Road North, Suite 13, Naples, FL 34109.
Lou Honick is the CEO and founder.

Video Summary


Host Merchant Services Review Tabular array of Contents

  • Costs & Contract:
    Offers a month-to-month contract with no early termination fee and…
  • Complaints & Service:
    Has received fewer than 10 public complaints regarding…
  • BBB Rating:
    Has been accredited past the BBB since 2011 and has an “A+” rating has just received 1 complaint and 0 reviews in regards to…
  • Sales & Marketing:
    Hires independent sales representatives and has received only one complaint about its…

industries served by host merchant

Some of the industries served by Host Merchant Services.

Should You Trust
Host Merchant Services?

Lawsuits, Reviews & Complaints

Complaint Summary

Total Online Complaints

<x

Alive Client Support

Yes

Almost Common Complaint

Due north/A

Low Complaint Total

We are currently unable to locate any Host Merchant Services complaints that accuse the company of being a scam or a ripoff, which indicates that the company’south in-business firm customer support team does an fantabulous job of resolving issues before they are taken onto public forums. The company is
showing only a handful of complaints on this and other websites, with most related to existence denied a merchant business relationship or malfunctioning hardware. A recent complaint in the comment section beneath this review cites misrepresentation of rates and an unexpected equipment lease, but it is the only complaint of its kind. All other reviews we take located have been positive testimonials.

Read:   Google Website Hosting Review

Host Merchant Services Lawsuits

Nosotroshave not found any outstanding class-action lawsuits or FTC complaints filed against Host Merchant Services. Dissatisfied merchants who wish to pursue a non-litigious form of action against the visitor should consider reporting it to the relevant supervisory organizations.

Host Merchant Services Customer Service Options

Host offers 24/vii/365 customer support to all merchants.

Nosotros have located a single Host Merchant Services customer service number:

(877) 517-4678 – Cost-Free General Customer Service

Host Merchant Services also offers a dedicated electronic mail support address at

sales@hostmerchantservices.com as well as a back up form and

live chat support through its website.

In general, Host Merchant Services
appears to offer reliable customer back up
to complement its competitive contract terms. We therefore assign information technology an “A” in this department.

Is the BBB Rating for
Host Merchant Services
Accurate?

Better Business organization Bureau Profile

See Which Processors Offer No Monthly Fees And No Contracts.

BBB Summary

Product & Service Complaints

1

Billing & Collection Complaints

Advertizing & Sales Complaints

Guarantee & Warranty Complaints

Commitment Complaints

Depression Complaint Total

Host Merchant Services has been an accredited business of the Meliorate Concern Bureau since 2011 and currently holds an “A+” rating. The company’s
BBB
profile is showing
1 complaint in the past 36 months. This ane complaint was filed in relation to a production or service result and was resolved to the satisfaction of the merchant.

An “A” Performance Overall

Considering the low complaint total and resolution rate, we
agree with the BBB’s rating
at this fourth dimension.

How Expensive is
Host Merchant Services
Service?

Rates, Fees, and Contract Terms

Don’t Fall Into An Expensive Trap. See Who The Worst Processors Are.

Cost Summary

Retail Rate

Interchange-Plus 0.25% + $0.10

Eating house Charge per unit

Interchange-Plus 0.20% + $0.09

E-commerce Rate

Interchange-Plus 0.35% + $0.ten

Monthly Fee

$14.99

Batch Fee

$0.20

Gateway Fee (Optional)

$5.00 Per Month

Annual Fee (1099 Reporting)

$24.00

Early Termination Fee

$0

PCI Compliance Fee

$0

Equipment Lease Terms

Variable

Month-to-Calendar month Contract, No Termination Fee

Host Merchant Services offers interchange-plus pricing with no term length or early cancellation fee. The section of the company’south contract that describes the termination procedure includes a portion that has been struck through; this portion describes an
early on termination fee ranging from $250 to $500. Merchants are advised to ensure that this portion does non announced in any contract they sign. We also accept seen one complaint that seems to draw a termination fee associated with a long-term equipment charter. Although Host does not advertise equipment leases on its website, merchants should ensure that such a bargain is not embedded in or attached to their Host contract.

Read:   Ipage Web Hosting Review

Retail, Restaurant, and E-Commerce Pricing

Host Merchant Services offers three per-transaction rates depending on the merchant’south concern type. Retail businesses volition receive a rate of
interchange plus 0.25% plus $0.10, restaurants volition receive a rate of
interchange plus 0.20% plus $0.09, and e-commerce businesses will receive a charge per unit of
interchange plus 0.35% plus $0.ten. Host too offers high-gamble merchant accounts that will characteristic variable pricing depending on each merchant’due south business concern blazon and processing history. We encourage merchants to compare these rates to our list of the providers of the best merchant accounts.

Other Fees

Host Merchant Services offers transparent insight into its additional fees through its website. Among those fees are
a batch fee of $0.20, an optional gateway fee of $5.00 per month, a monthly fee of $14.99, and an annual fee of $24.00
which covers the cost of 1099 reporting.

Few Contract Complaints

The company is showing merely one online complaint nigh its contract terms, which indicates that most of its clients are satisfied with their agreements. Overall, Host’south terms appear to be
uncommonly transparent and highly competitive, and we therefore award Host Merchant Services an “A” in this category.

Host Merchant Services e-commerce solutions

Host Merchant Services offers e-commerce solutions including shopping carts, payment gateways, and virtual terminals

Does
Host Merchant Services
Apply Deceptive Marketing?

Advertising & Sales Strategy

Audit Your Current Argument To Detect Its Subconscious Fees

Processing statements are intentionally complicated so that they tin can overcharge you. Get clarity before y’all switch.

Cardinal Points

Employs Independent Resellers

Yes

Advertises Deceptive Rates

No

Discloses All Of import Terms

No

No Sales Complaints

Host Merchant Services appears to use both W2-employed sales agents and independently contracted outside salespeople.
We have located only one negative Host Merchant Services review
that mentions the company’s sales team. This complaint describes higher-than-expected fees and improper disclosure of the company’southward termination policy. The absenteeism of whatever other such complaints indicates that Host’s sales reps are generally forthright and helpful when signing merchants upwards for services. This compares favorably to our list of the best credit card processors.

Transparent Pricing

Host Merchant Services actively promotes interchange-plus pricing on its website and includes a description of this pricing structure for merchants who may not be familiar with information technology. Host offers interchange-plus pricing with its mobile merchant accounts and due east-commerce merchant accounts in addition to its conventional retail merchant accounts. The company also
does not appear to engage in any deceptive advertisement strategies
in its official materials.

Does
Host Merchant Services
Deserve Your Business organization?

Review Summary & Our Thoughts

Great Choice For Almost Any Business concern

Host Merchant Services rates as an exemplary merchant services provider according to our standards. The company is showing
more often than not positive reviews beyond all consumer protection websites
and offers interchange-plus as its preferred pricing model. Even when dealing with highly rated companies, merchants are encouraged to read their contracts advisedly.

Read:   Allintitle:wordpress Hosting Review

Copyright

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Phillip Parker

Phillip Parker

Nosotros take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. To back up this enormous responsibility we earn some of our revenue through affiliate fees and advertizement. These revenues in no manner influence our ratings or reviews. Larn more about our monetization policies here.



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