Domain.com Website Builder Review

Domain.com Website Builder Review

five-star

72%


four-star

3%


3-star

1%


ii-star

1%


1-star

23%

Sort
:


Tech support

I contacted support because my website kept going to an unsecured connection. I use this for concern, then it was cutial for the site to work properly. Shwetha was the person who assisted me and she did astonishing. When she couldn’t fix the issue, she counted a supervisor who stock-still the result. The ready was quick, and she was very friendly and professional.

Date of feel
:

Oct 26, 2022

Reply from Domain.com

Hey Sarah,

Cheers for your lovely feedback on Shwetha!

DJ
Client Abet at Domain.com


After searching the Domain.com website…Back up was very supportive

After searching the Domain.com website I plant the assistance phone number and Anna did a wonderful job helping me. She was very knowledgeable and patient with me. Anna helped me to connect my domain name to my website. I volition exist able to ostend the connection in 24 hours. I could non get access to manage my domain and she had to forrad this issue to the technical squad.

Date of feel
:

October 25, 2022

Reply from Domain.com

Howdy Richard,

Thanks for letting us know how Anna did.

DJ
Customer Advocate at Domain.com


It took iv attempts to charge my…

It took four attempts to charge my credit card correctly for an almanac security renewal. Interestingly, MyDomain charged that same bill of fare for domain renewals, but couldn’t get this 1 to process without four attempts. The 1-800 phone representative was able to complete the transaction just couldn’t explain the issues. Conspicuously, it’s a billing system problem at MyDomain. And at present I’m anxious most side by side year’s machine-renewals on this Chase bill of fare.

Date of experience
:

October 24, 2022

Answer from Domain.com

Hey Dave,

Permit’s get this cleared up. Nosotros accept asked for more information so nosotros can improve assistance.

DJ
Customer Abet at Domain.com


Shashanka was able to resolve my issue…

Shashanka was able to resolve my effect in a timely manner. My website has broken plugin “WOO commerce” and it prevented the website to load. I had tried you tube videos on how to remove plugin but ended up messing up my website fifty-fifty more. When I explained my issue to Shashanka, he got it solved in no time while keeping me informed on the whole procedure.

Date of experience
:

October 24, 2022

Reply from Domain.com

Hi Isaac,

Cheers for your review!

DJ
Client Advocate at Domain.com


I purchased a domain from domain.com…

I purchased a domain from domain.com for five years and they sent me the wrong one. I contacted them immediately and they refused to correct the upshot or give me a refund. I practise Non trust or recommend domain.com I advice you all to become with WIX OR DADDY.COM Do Not trust domain.com

Give thanks you lot!
Mary

Date of experience
:

October 24, 2022

Reply from Domain.com

Howdy Mary,

We want to fix this. We have asked for more data so we can better assist.

DJ
Client Advocate at Domain.com


What a peachy customer services by Leonardo!

I was having trouble transferring my domains.

Leonardo, was such a great help. He was and then patient, proactive and then willing to get the job done. Very knowledgable virtually the options available to aid me out. Netfirms need to create more Leonardo’southward to create great customer experiences.

Engagement of experience
:

October 24, 2022

Respond from Domain.com

Hey Sat,

Thank you for your review on Leonardo!

DJ
Customer Advocate at Domain.com


Abby was wonderful

Abby was wonderful – enjoyable to talk with, efficient and took intendance of my effect immediately. Please recognize her for her great skills and efforts.

Engagement of feel
:

Oct 26, 2022

Reply from Domain.com

Hey Pam,

Cheers for your kind review on Abby!

DJ
Customer Advocate at Domain.com


Marvin was so very kind and patient…

Marvin was so very kind and patient with me. I had trouble logging into my WebSpace business relationship and he made the process easy. Nosotros were briefly disconnected by phone so he reached out via email to me. I loved that he cared and so much to help me. That’s definitely going above and beyond! Thank y’all Marvin!!

Date of experience
:

October 23, 2022

Reply from Domain.com

Hullo Sabrina,

Thank you for your kind review on Marvin!

DJ
Customer Abet at Domain.com


Ann was fabulous!

Ann was fabulous and polite and easily understood! She calmed my fretfulness about emails being transferred to a new web developer.

Date of experience
:

Oct 26, 2022

Respond from Domain.com

HI Lyn,

Cheers for letting united states of america know how well Ann did!

DJ
Customer Advocate at Domain.com


Lots of reminder and notices sent

Lots of reminder and notices sent, the staff is working very efficient.
Although, I tin’t access the login information, but overall is great.

Date of experience
:

October 25, 2022

Answer from Domain.com

Hey Romeo,

Give thanks you for your feedback!

DJ
Client Abet at Domain.com


I was unable to enable email associated…

I was unable to enable email associated with my new domain name. Telephone was picked up apace and the person who answered walked me through each pace and stayed with me until our email test was successful. I was very impressed by the patient and successful help I received.

Engagement of experience
:

October nineteen, 2022

Answer from Domain.com

Hello Lee,

Cheers for your lovely review!

DJ
Client Advocate at Domain.com


Elle is the all-time

Elle is the best: kind, perceptive, patient, & thorough. Please consider rewarding her in a style commensurate with her terrific contributions!

Date of experience
:

Oct 24, 2022

Answer from Domain.com

Hey Nat,

Thanks for your review on Elle!

DJ
Customer Advocate at Domain.com


efficient and helpful

I was able to set email and not have to worry that I was messing things up in the back end.

Date of experience
:

October 27, 2022


Highly recommend

On my first day equally a customer of Domain.com I already received total support, quick response and kind, efficient service! highly recommend.

Engagement of feel
:

Oct 24, 2022

Answer from Domain.com

Hi Yarden,

Cheers for your review!

DJ
Client Advocate at Domain.com


I had the best experience with Abby

I had the best experience with Abby! She was helpful and thorough, delightful!

My business was taken care of, canceled charges, and got refunds for myself.

Very best!

Melissa Miller

Date of feel
:

Oct 19, 2022

Reply from Domain.com

Hey Emme,

Thank you for your review on Abby!

DJ
Customer Abet at Domain.com


super client service!

And so I’ve purchased my domain almost a month ago and couldn’t go the website to get it verified and information technology really started to get to me.

With Jesse on the telephone, he got that sorted out for me.

Honestly, give him a heighten!
corking patience, not bad communication, was able to pinpoint out what was wrong, as the other agents before him couldn’t, he knows how it works and deserves it!

Engagement of experience
:

October 06, 2022

Reply from Domain.com

Hi Chirine,

Thanks for your wonderful review on Jesse!

DJ
Customer Advocate at Domain.com


Quick, helpful, effective support

When we needed help with my new nutrient as registration, I phoned for back up and received an almost immediate response. The back up person was very quick, friendly and helpful. My problem was solved in only a few minutes. Keep upwards the skillful work!

Date of experience
:

October 17, 2022

Reply from Domain.com

Hey Helene,

Give thanks you for your kind review!

DJ
Client Advocate at Domain.com


Quick, efficient service

I needed a quick amendment to my business relationship. The online chat service was immediately available and solved the issue chop-chop and efficiently. Great service!

Appointment of feel
:

Oct 22, 2022

Reply from Domain.com

Hi Helen,

Thank you for your review!

DJ
Customer Advocate at Domain.com


Patient Rep, but Terrible Process

The representative was very patient and helped me cake countless e-mail domains. However, this process is very daunting and it never should’ve gotten this bad. I’ve chosen no less than 10 times for the aforementioned spam upshot.

Engagement of experience
:

Oct 16, 2022

Reply from Domain.com

Hi Electronic mail,

Thanks for your feedback!

DJ
Client Abet at Domain.com


The customer service is next level

The customer service is adjacent level! I never have to expect to speak with a existent person, and I am always offered help that goes to a higher place and across. I will definitely exist using this company for all futurity domain needs!

Engagement of experience
:

October 17, 2022

Reply from Domain.com

How-do-you-do Kristen,

Cheers for your review!

DJ
Customer Abet at Domain.com

Domain.com Website Builder Review

Source: https://www.trustpilot.com/review/www.domain.com

Read:   Domain Name Registrar Review